How to Troubleshoot Battery Not Charging Problems in Windows 10


A laptop without a working battery is somehow useless and is not different from a desktop computer. If you’re having Battery Not Charging Issues on your Windows 10 laptop, such as not charging to full capacity or not charging at all, do the following to resolve the issues before replacing the battery with a new one.

1. Run Windows 10 Battery Diagnostics
If the laptop battery is not fully charging, use the inbuilt battery troubleshooter in Windows 10.

  • Click Start >> Settings >> Update & security >> Troubleshoot
  • Click Power at the bottom of the page
  • Then Click Run the Troubleshooter.

After the wizard is complete, restart your computer to confirm if the issue has been resolved.

2. Check if the AC Power Supply
There are times when the power cable connected to your AC power supply is loose. When that happens, you will experience battery charging issues. In this case, ensure the cable is properly fitted to the power supply.

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3. Check the Power Voltage or other Electrical Issues
If there are low voltage issues, your laptop battery charging will be very slow. In fact, other electrical appliances will be competing with your laptop for the low energy supplied to your home will make the charging extremely slow. What you need to do is to hire an electrician to fix the low voltage issue for you.

4. Try Another AC Charger
It’s possible that your AC power charger is faulty. So if you have a spare AC charger, try it to see if the battery will charge. If you don’t have a spare charger, you can borrow from a friend or colleague. On the other hand, you can try your own AC charger on another laptop to check if it charges the laptop.

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Note: Ensure that you use the correct AC charger with the right power supply. Also, ensure that your AC adapter has the same voltage and polarity as your own laptop’s power adapter.

5. Eject All External Devices
If you have several external devices like a printer, mouse, USB drive, smartphone or flash drive attached to the computer, the rate of charging will reduce drastically. Therefore, disconnect or eject every external device connected to your system to avoid slow charging or competition for power.

6. Check and Clean the Connectors
If the laptop uses a modular battery, you should remove the battery to see if there is any damage or if the battery compartment and connectors need to be cleaned. You should check if the charging port has dust particles that may be hindering the battery from charging.

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7. Update the BIOS and Chipset Driver
Perhaps, the BIOS and Chipset drivers need to be updated. When you update your BIOS and Chipsets, the bugs preventing your laptop from charging efficiently may be resolved.

8. Reset by Pressing and Releasing the Power Button
Some unknown glitches can make your laptop battery stop charging. So you may need to reset the laptop. Do this by pressing and holding down the power button for 15-30 seconds, plug in the AC adapter, then start the laptop computer.

9. Replace Battery Module or Charger
Ultimately, if there are no improvements after trying everything above, then you should replace the battery charger or the battery itself. Visit the nearest tech stores and get a new replacement battery.

Let us know if any of the tricks worked for you. Don’t forget to share this post.


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